Danco Equipment - Truck Equipment Specialists - BC Alberta Saskatchewan
 
equipment and service specialists for work trucks

Position

Inside Sales Representative

Type Permanent Full Time
Location Danco Edmonton South
Details

Danco Equipment Inc, a leader in truck equipment integration is looking for an eager, enthusiastic individual with a professional attitude to fill a full time position in our fast paced parts department.

Qualifications:
  • Must have above average customer service skills.
  • Knowledge of the industry would be an asset.
  • Ability to work both individually as well as in a team environment.
  • Able to manage multiple tasks in a rapidly changing environment.
  • Must be computer literate 
Job description/duties include but not limited to:
  • Provides prompt and courteous service for walk-in customers, telephone sales and enquiries and for fax sales and enquiries from all other sources.
  • Returns telephone calls as soon as possible and keeps customer informed of progress.
  • Interprets parts manuals and technical updates
  • Searches inventory to determine if parts are available in Danco
  • Contacts supplier, when required, to clarify pricing and delivery information to complete a sale
  • Provides accurate quotes to customers including costs to be incurred from delivery, freight, customs brokers, ect.
  • Produce detailed invoice/bill of sale for all sales.
  • Processes cash, interact, credit card and cheque purchases in adherence with Danco's policy and procedure.
  • Is conversant with delivery time schedules of Danco suppliers and methods of transportation.
  • Resolve shipment delays for customers.
  • Ensures adherence to Danco's detailed pre-established standards of performance. In the event that no specific standard exists, ensures that Danco's highest standards are maintained.

This is an excellent opportunity for an ambitious, career orientated individual desirous of being part of an ever evolving, well established company.

Danco offers competitive compensation, great benefits as well as exceptional career growth potential. All qualified applicants, please contact Kari Colin via email  kcolin@dancoequipment.com or by fax @ (780)468-1565